Shop Assistant Full jobs at Adidas in Italy

KEY RESPONSIBILITIES

• Assist on Culture Marketing framework and build relevant incubation plans for brand and network partners, product seeding and trend marketing to drive demand for key product priorities.
• Coordinate and take a proactive approach connecting artists and people of influence to moments, events, and product placements.
• Attend entertainment events and industry meetings for networking, when relevant.
• Build relationships with external Culture Marketing contacts while keeping adidas objectives a top priority.
• Support in implementing strategic product plans in conjunction with category and PR/Marketing counterparts
• Interact with go to market, brand marketing, public relations, event marketing and product creation teams as needed to execute plans. Support all aspects of the execution plan.
• Identify opportunities to connect artists and people of influence to the brand through moments, content creation, activations, campaigns, product placement, seeding, etc.
• Support Culture Marketing integration through strategic placement and targeting of specific brand and product initiatives.
• Review and select programming for involvement, assure timely product fulfilment, and obtain placement documentation for internal reporting.
• Leverage marketing integration to drive key commercial opportunities at wholesale, retail, etc
• Participate and represent Culture Marketing team in seasonal projects, workstreams, milestones, and bottoms up initiatives.
• Maintain a strong awareness of music, fashion, streetwear/lifestyle, etc within Culture Marketing industry, trends and activities.
• Manage product order entry for Incubation team and wider Trend Marketing team

KEY RELATIONSHIPS

• Culture Marketing leadership
• Head Office
• Go to Market/Merchandising
• Brand Marketing/PR
• Product Marketing
• Sports Marketing
• Finance
• Legal

KNOWLEDGE, SKILLS AND ABILITIES

• Project management skills and an ability to work well in a team environment.
• Ability to write reports, business correspondence and create clear presentations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Knowledge of the music, fashion, streetwear/lifestyle trends and industry.
• High level of proficiency in Word, Excel, PPT, Outlook, and Teams.
• Utilize good judgement and professionalism at all times
• Strong organizational, problem solving, time management and resolution skills
• Unconventional business hours may be required. (evenings, weekends)

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

• Four year college or university degree in Marketing, advertising or related field
• Minimum 3 years of experience in related field
• Equivalent combination of education and experience may be substituted for degree.

Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.

The anticipated low and high end of the base pay range for this position is $74,744 - $95,000. Actual salary will be based on various factors, such as a candidate’s experience, qualifications, skills and competencies, proficiency for the role.

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the Brand

• Effectively serving and selling to customers

• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

• Use Seasonal Brand and product knowledge effectively during sales interactions

• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures

• Execute and maintain established Visual Merchandising and In-Store Communication standards

• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately

• Minimize loss in both, the stockroom, and the sales floor

• Perform all store operations in a safe, effective, and efficient manner

• Collaborate productively and respectfully with team members

• Complete all applicable training programs and effectively apply the learning on the job

• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Customers

• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of Polish and intermediate speaker of English
• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

• Basic numeracy, literacy, and verbal communication skills

At adidas we have been challenging the status quo for over70 yearsand we’re not done yet.

Ready to apply?Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Must possess and consistently exhibit the competencies relative to the position.

• Skilled in operating personal computers, POS systems, and various software packages including MS office.

• Ability to learn and adapt quickly in a fast-paced environment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Ability to operate independently and with discretion and work effectively under pressure.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well developed ability to speak, read, comprehend, and write English

• Ability to maintain reliable and consistent attendance and punctuality.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Must be 18 years or older.

• High school diploma or general education degree (GED)

• Minimum 12 months experience working in a retail environment.

• Advanced selling experience and comprehensive product, retail and industry understanding.

Why adidas?Here’s just some of the rewards:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service, seven paid holidays throughout the calendar year and Service Time Off during milestone years.
• Though our teammates hail from all corners of the world, our working language is English.

As Assistant Manager Content Publishing, you’ll be at the heart of our digital campaigns—bringing live inspiring content across adidas.com and the adidas app in Europe. You’ll be trained to master our content systems and become the go-to expert for publishing high-impact brand and commercial content that inspires, engages, and converts. This is more than just publishing. It’s about collaborating with creative minds across brand and consumer experience, and making sure every campaign hits the mark—technically and visually.Key Responsibilities:

• Content Publishing & Quality Control: Publish brand and commercial campaign content across adidas.com and the app. Review incoming requests for completeness and accuracy, implement updates, and verify successful deployment.
• Stakeholder Communication: Provide regular updates on implementation status to key stakeholders and team members throughout the campaign lifecycle.
• Request Management: Prioritize and manage a queue of content requests, balancing stakeholder needs and aligning with seasonal timelines.
• Site & App Audits: Conduct regular reviews of live content to identify issues, propose improvements, and enhance the overall consumer experience.
• Performance Monitoring: Use web analytics tools to assess content performance, identify outdated or broken elements, and take corrective action.
• Process Optimization: Collaborate with requestors and internal teams to continuously improve workflows, system usage, and communication practices.
• Strategic Input: Contribute to broader initiatives aimed at optimizing content publishing processes and tools.

Key Relationships:

• Digital Activation
• Consumer Experience
• Global Content Publishing
• Global Product Ownership
• Digital Analytics

• Exceptional attention to detail and a proactive, solution-oriented mindset
• Strong communication skills, with the ability to present to stakeholders at all levels
• Affinity for digital content delivery, systems, and workflows
• Ability to navigate ambiguity and simplify complex challenges into actionable steps• Solid understanding of digital content publishing world
• Experience with content management systems (CMS); familiarity with JIRA is a plus
• Comfortable working in fast-paced, tech-driven environments
• Fluent in English, both written and spoken

• Degree with focus on Business Administration, Communication or IT or related areas, or equivalent combination of education and experience
• 2+ years of experience working within an Ecommerce environment
• Experience in product management, working in an agile/SCRUM mode is a plus
• Experience in operations excellence (improving complex systems and processes) is a plus
• Experience in managing the implementation of campaign delivery organizations is a plus

Key Responsibilities:

• Order Management : Oversee end-to-end order processing, including order validation, fulfilment, returns/refunds and resolution of order-related issues to ensure accuracy and timeliness.
• SLA Management : Monitor last-mile delivery and perform necessary actions to fulfill consumers’ orders on time in full (OTIF). Review weekly; SLAs and KPIs with the relevant vendors and marketplaces and perform necessary action to resolve the issues.

• Yealy planning : Lead yearly capacity planning and SLA alignment processes with key stakeholders incl., marketplace partners, local SCM, Platform KAMs and Planning teams
• Platform Operations : Act as the primary point of contact for marketplace operational matters, coordinating with platform account managers and internal teams to resolve issues and optimize performance.
• Stakeholder Management : Collaborate with enablers, system integrators, internal tech, supply chain management (SCM), e-commerce team, Platforms KAMs and finance teams to align operations and implement solutions.
• Finance Reconciliation Support : Support the reconciliation of financial transactions, including payments, refunds, and marketplace fees, ensuring accuracy and compliance with financial policies.
• Inventory Management : Work with stakeholders to maintain optimal stock levels across all markets.
• Post-Order Customer Support Management : Manage enablers on the returns and refunds, and post-order escalations to ensure high customer satisfaction.
• Consumer Service Operations : Liaise with Enablers to resolve Consumer-related issues that is not limited to Cuonsumer Complaints, Customer Return and Refund Request & Product related issues. Drive all established SLAs with the enabler on a weekly basis to ensure best in class consumer experience
• Data Analysis & Reporting : Create relevant review share and maintain process documentation for team awareness & feedback on SEA fulfilment and backlog performance across
• Process Optimization : Identify and implement backend process improvements to enhance efficiency, reduce errors and cancellations and lower operational costs.
• Process Stewardship: Assist with the creation and maintenance of system and processes documentation as well as with the training of relevant team members (i.e. onboarding, product exclusives, commercial dialogue, customer service)

• Compliance & Policy Adherence : Ensure all backend operations align with marketplace policies, local regulations and company standards.

Key Relationships:

• Platforms partners
• eCommerce enablers
• SEA eCommerce team
• EM Post order Ops team
• EM Digital Analytics team
• Local SCM teams

Knowledge, Skills and Abilities:

• Bachelor’s in engineering/economics/marketing/business administration preferred
• Understanding of multi-platform eCommerce
• Extensive experience of managing marketplaces such as Shopee, Lazada, Tokopedia at a regional level for 3+ years will be desirable
• Comfortable with the rapid evolution of eCommerce technology and are excited to continue to develop and enhance knowledge, skills and experience.
• Strong data and Excell skills
• MNC background and sensitive to cross-culture environment
• Strong (written and verbal) communication and interpersonal skills
• Collaborative; able to build strong relationships quickly
• Excellent English language skills