Amazon Infrastructure Support Engineering Manager IREO 

Australia, Victoria, Melbourne 

999548743

As the Engineering Manager, you'll lead a diverse team of talented engineers spread across Melbourne and Sydney, fostering a culture of innovation, collaboration, and technical excellence. You'll be responsible for building and maintaining strong relationships both within your team and across the broader AWS organisation, working closely with peer managers in Europe and the USA.The ideal candidate will demonstrate:
• Strong technical leadership experience in infrastructure or software engineering
• Excellent people management skills with proven ability to build and lead high-performing distributed teams
• Outstanding communication skills and ability to build trust across organizational boundaries
• Track record of driving operational excellence and process improvement
• Flexibility to work across different time zones to collaborate with global teams
• Experience in fostering an inclusive culture that welcomes diverse perspectives and bold ideas
• Strong decision-making capabilities and ability to influence without direct authorityThis role offers the opportunity to shape the future of AWS infrastructure while leading a talented team in a dynamic, fast-paced environment. You'll have the flexibility to work across time zones and the autonomy to drive meaningful change within the organization.
Key job responsibilities
• Lead and mentor a distributed team of engineers, promoting career development and technical growth while ensuring operational excellence.
• Build trust and maintain strong relationships across multiple sites, creating an inclusive environment that encourages collaboration and knowledge sharing.
• Drive an ownership culture and empower team members to take initiative and responsibility for their projects.
• Manage team workload and priorities across different time zones, ensuring effective communication and collaboration with global stakeholders
• Oversee the delivery of critical infrastructure support services, ensuring high standards of quality and meeting service level agreements
• Partner with peer managers and leadership teams globally to align on strategic initiatives and drive continuous improvement.
• Develop and implement processes that enhance team efficiency and effectiveness
• Champion and drive technical excellence while maintaining a strong focus on customer satisfaction
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 5+ years of technical experience in software development, systems engineering, or related field• 2+ years of people management experience leading technical teams• Experience working with distributed teams across multiple locations

• Experience managing teams in cloud infrastructure, data centre operations, or large-scale distributed systems• Track record of building and developing high-performing engineering teams across multiple locations• Experience working in global organisations with stakeholders across different time zones• Understanding of infrastructure automation and Linux/Unix systems