As a Custody Asset Servicing Associate within the Global Custody Asset Servicing Team, you will learn and have exposure to all corporate and income related events across all asset classes for collections, announcements capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, claims management. You will work within a dynamic team to complete BAU work as well as the potential to contribute to specialised projects and implementations where relevant.
Job responsibilities
- Completes on a daily basis timely and accurate capture and input of all client corporate action instructions according to event and market requirements
- Completes on a daily basis timely and accurate execution of instructions to in house systems and onward to market according to event and market requirements including confirmation and reconciliation of agent and market confirmation
- Ensures clear well documented communication between sub custodians, agents, brokers, counterparties, internal operational teams and clients within prescribed timeframes
- Executes all transaction processing for accurate and timely completion of corporate action transactions as received from the sub custodians/agents
- Works with Network Management to complete ASA’s, provide input into sub custodian transitions and work cohesively to resolve day-to-day issues as they arise
- Completes proactive management of key client relationships to enhance the client experience with J.P. Morgan
- Works with Product, Network Management, Sub custodians and vendors to resolve day-to-day issues identified through daily operations and enquiry management
- Partners with operational and service teams to improve service levels and processes to establish J.P. Morgan as a premier service provider
- Assists the Senior Manager in the day-to-day management of the instruction process ensuring effective workload balancing for team members
- Prepares and delivers clear and concise presentation materials relating to implementation of projects, targets, deliverables and statuses sympathetic to the internal or external audience
- Manages individual workload to ensure individual, team and departmental deadlines and objectives are met
Required qualifications, capabilities, and skills
- Financial Services background within a Custody or Investment Bank Corporate Actions environment
- Successful performance in a risk-based environment with a proven track record of risk reduction
- Results based experience demonstrating strategic and analytical thinking
- Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently
- Experience of communicating both oral and written to management, clients and colleagues
- Experience of testing / delivering Asset Servicing operating systems / platforms (Experience of TCS BaNCS)
- Proficient in Microsoft Office
- Previous experience of team development and management