Citi Group Enterprise Command Center Mainframe z/OS Junior Analyst 

Poland, Masovian Voivodeship, Warsaw 

998845011

In this role you will be responsible for providing technical support for Citibank’s global z/OS infrastructure, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure.

Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priority

Responsibilities:

• Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate

• Participate in testing activities, including the creation and execution of basic test scripts

• Apply comprehension of how the team interacts with others in accomplishing objectives

• Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures

• Exchange ideas and information in a concise and clear manner

Qualifications:

• Previous relevant z/OS Mainframe experience preferred.

• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices.

• Effective written and verbal communication skills.

• Effective analytic/diagnostic skills.

• Ability to work with virtual and in-person teams, and work under pressure or to a deadline.

• Demonstrated knowledge of operational process changes and improvement.

In return, we offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• LifeInsurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

• We’re committed to your growth and offer continuous learning opportunities, including training in advanced automation, clustering technologies, and DevOps practices.

Time Type: