Job responsibilities
- Partners with Product Management and Agility Leads to ensure a healthy, steady, prioritized backlog is ready and available to enable seamless development and delivery (require interactions with US Product & Business partners, expectation is to work in overlap shift between IST & ET)
- Conducts initial assessment of intake / dependency and gathers more info as needed.
- Translates product strategy and needs (e.g., customer, operational, organizational, etc.) into buildable descriptions and designs.
- Creates dependencies and queues for review / decisioning with Product Management
- Effectively identify, communicate and escalate risks, blockers, and impacts that could delay the delivery of projects. Ensures timely and coordinated delivery of product/features. Act as voice of the customer and drive product vision
- Manages the end to end execution of a story/feature - from creation to delivery, and responsible for defining and prioritizing key product features, related epics and stories
- Owns your product backlog, prioritization of epics and management of your dependency sub-tasks
- Manages existing product features and actively lead the research definition and development of new features to advance the product roadmap
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Builds strong, cohesive partnerships with internal and external stakeholders, support partners and works effectively in a matrix organization
- Partners with Agility Leads to ensure all issues are sized, linked and include required documentation
- Supports data accuracy in delivery tools (Jira, Jira Align)
Required qualifications, capabilities, and skills
- Proven working experience in project or product management
- 2 + years experience working on or managing collaborative projects in financial services or technology setting
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication, both upward and downward, skills
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office, including data pull and interpretation and slides presentation
- Firm understanding of the mortgage servicing business
Preferred qualifications, capabilities, and skills