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PayPal Compliance Manager 
United Kingdom, England, City of London 
994059117

18.08.2024

Your way to impact

  • You will contributes to the sustainable growth of PayPal’s business in the UK, which offers both regulated and unregulated products to its consumers and merchants in those markets.
  • You will provide drive judgment in enabling PayPal to cultivate positive regulatory relationships and compliance framework and consequently, enable PayPal’s business objectives. You will report to the UK Senior Manager for Compliance and Regulatory Relations and liaise with all Risk and Compliance leaders in the UK

In your day to day role

  • Support program management for regulatory relations processes, including the global regulatory inquiry response processes and regulatory engagement strategy plan development
  • Draft and oversee development of responses to regulatory inquiries
  • Maintain best practices for supporting local regulatory engagements, including liaising with internal stakeholders and regulators through all phases of the process
  • Serve as a credible business partner across functional units, providing advice and support as needed
  • Engage critical stakeholders in problem solving issues with regulatory impact
  • Draft committee and other governance materials related to regulatory engagement, as appropriate
  • Partner with Government Relations, Legal and other teams to maintain productive and positive regulatory relationships
  • Provide functional compliance support across PayPal’s Risk and Compliance organisation and the UK business
  • Manage the planning and oversight of key regulatory deliverables in relation to the UK product portfolio
  • Monitor relevant regulatory developments and changes
  • Collaborate with internal teams to identify clear steps necessary to manage regulatory developments and mitigate related risks
  • Support process/product reviews to identify and mitigate first line risks, both operational & regulatory, in line with PPUK policy and appetite and regulatory requirements
  • Maintain specific payment services, risk and compliance knowledge to proactively advise on future and emerging regulatory risk and requirements across the evolving product offering
  • Perform additional tasks as assigned

This role is essential to the overall execution of our PPUK Risk & Compliance Program and is a critical participant in executing the Risk & Compliance Roadmap in order to:

  • Partner with Risk and Compliance Business Partners and Program Enablement teams and work to implement changes to comply with the evolving regulatory environment.
  • Partner on the compliance new product intake and change management processes and implementation of control requirements.
  • Be a champion for positive customer outcomes and provide a demonstrable understanding of Consumer Risk assessment and measurement.

What you will bring:

  • Ability to work under pressure, manage multiple projects with competing priorities, meet deadlines, and adapt to change.
  • Excellent time management and organisational skills
  • Solid critical and analytical thinking, decision making and innovative problem-solving skills.
  • Excellent verbal and written communication skills, including, preferably, some track record of effective communication with regulatory agencies.
  • Ability to interact well with internal management and external contacts, including regulators.
  • Ability to maintain a high level of confidentiality.
  • Ability to maintain excellent attention to detail.
  • Ability to timely escalate issues and concerns as and when appropriate.
  • Proven ability to work independently and within a team environment.
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
  • Drive to learn and proactively build relationships.
  • Knowledge of the financial services compliance and / or regulatory environment is required
  • Compliance experience in the financial services industry, with regulatory relations, financial services licensing and reporting experience, and/or regulatory examination / inspection management experience preferred

In addition

  • Relevant experience across Risk and Compliance.
  • Excellent English communication and written skills.
  • Strong project management skills and change management experience.
  • Experience with the UK regulators and the regulatory exam process in a financial institution (preferred)
  • High personal resilience; a self-starter with energy and drive for results.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Any general requests for consideration of your skills, please