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Citi Group Disaster Recovery Sr Analyst - C12 
Costa Rica 
993931495

25.06.2024

Job Purpose:

The DOS program includes Data Center and Tech Room Site Level DOS Tests, quarterly and semi-annual Compliance DOS Tests, EUC Testing, and Volume Validation.

Key Responsibilities:

  • Responsible for all application coordination aspects of their assigned Denial of Service (DOS) Test:

    • Data Center and Tech Room Site DOS Test, Quarterly Test, and Sponsored DOS Test.

    • EUC Standalone Testing

    • Volume Validation Testing

  • Responsible for end-to-end test planning and execution for their assigned suite of applications for a sponsored DOS Test; including ensuring major deliverables are met on a timely basis.

  • Interface with Application Teams, Disaster Recovery Coordinators, Technology Recovery Coordinators, and Production Support as part of the planning and execution of a DOS sponsored test.

  • Support the Business Coordinator as part of Lead BRCs Test Planning meetings and provide guidance on how to test.

  • Ensure Application Teams have entered their test results within a day after the test and approve the test results within five business days after the test.

  • Responsible for working with Business Coordinator and Business Functionality Testers to validate failed test results.

  • Work with Application Teams to perform post mortem/lesson learn for application failures and register proper categories in COBTRAC

  • Responsible for, in event of a real crisis/disaster, working with the Application Teams to recover the application to the applications/ recovery sites and reporting to the Project Manager with issues/concerns.

  • Provide guidance to stakeholders on technical recovery and testing capabilities.

  • Responsible for continual improvements and enhancements to the DOS Testing Framework.

Requirements:

  • English level advance desisable
  • Bachelor university degree complete
  • 2+ years of relevant Business Continuity experience
  • Knowledge about Business Continuity principles and procedures across all aspects of business planning and regulatory compliance
  • Excellent communication skills across a complex region and business structure
  • Proven people / project management skills to provide strategic direction
  • Excellent Project Management skills
  • Proven ability in managing virtual teams, and remote staff
  • Able to develop good working relationships with business and technical groups
  • High ownership of solve issues, demonstrating management control of delegated tasks
  • Ability to design and implement a strategy for continuous improvement
  • Ability to formulate and adhere to strong process standards

Desirable:

  • 2+ Years of experience in Application Development or Infrastructure Development environment, including cloud and robotics environments
  • 2+ Years of experience in the Financial Industry desirable
  • Knowledge of disaster recovery methodologies and technical testing strategies would be advantageous
  • Knowledge of Infrastructure and Data Center organization structure and processes.
  • Business Continuity Institute or DRII membership highly desirable
Corporate ServicesCOB & Crisis Management


Time Type:

Full time

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