Key Job Responsibilities and Duties:
Influence and impact Chains’ team targets and foundational performance KPIs of assigned portfolios, such as Pricing and Availability competitiveness, Products, and Program Adoption
Set and achieve Selection targets for Chain portfolios through ensuring all existing and new properties are acquired, listed, and bookable on our platform
Data analysis: Interpreting data and insights to detect and highlight opportunities to influence, drive results, and increase strategic product and program adoption
Prepare for, join and lead operational and commercial calls with enterprise clients and in-person business review sessions to explain, educate and advocate for process improvement, projects, implementation, and overall account optimization.
Providing quality support to all stakeholders, providing innovative solutions to roadblocks, and managing escalations and compatibility challenges.
Serve as commercial backup for Senior Key Account Managers or Key Account Managers, including leading calls or completing action plans with a partner and internal stakeholders.
Prepare, deliver and maintain written communications, presentations, and other educational/reference materials to influence, support, and educate Local Partner Services Teams to succeed with chain partnerships.
Qualifications & Skills:
Fluent in English & Japanese, written & spoken
Several years of related experience in the hotel or online travel industry, understanding the hotel industry.
Specialized knowledge of attributes and functioning of Booking.com products and their associated partner value proposition
Strong data analysis skills, in-depth knowledge of reporting tools
Confident communicator, strong written and verbal communication, and public speaking skills
Excellent time management, prioritization, and organizational skills
Ability to work independently with minimal oversight as well as being a team player
At least 4 years of sales operations or commercial operations role experience required
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
This section should provide:
- Let’s go places together:
- This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
