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Apple Change Manager - EMEIA Sales BPR months fixed term United Kingdom, England, London 993301313
Yesterday
As part of a cross-functional team supporting large-scale transformation, you’ll play a critical role in enabling successful solution adoption across enterprise, education, and channel sales teams, as well as partner, reseller, and carrier networks. Experience with Salesforce and enterprise sales processes is preferred.
Apply structured change methodologies and tools to drive adoption of new processes and technologies across the EMEIA region.Identify and manage anticipated resistance and change-related risks, providing mitigation strategies as needed.Develop and deliver the core components of a change plan: communications, stakeholder engagement, coaching, training, and resistance management.Create and lead regional change networks and champion groups to support deployment and sustainment of transformation programs.
- Bachelor’s degree in Business Management, Organisational Behaviour, Industrial/Organisational Psychology, or equivalent experience.
- Master’s degree or formal change management certification (e.g., Prosci) is a plus.
- Proven experience delivering change management within a sales environment, especially across external partner engagement, pipeline management, field sales execution, and reporting.
- Solid understanding of change management principles, frameworks, and tools (e.g., Prosci, ADKAR, Kotter, etc.).
- Strong grasp of how individuals and teams experience and adapt to change, and the ability to drive behavioural shifts that enable adoption.
- Experience supporting large-scale business and systems transformation initiatives.
- Familiarity with project management methodologies and phases of the project lifecycle.
- Demonstrated ability to create and localise change content, communications, and training materials.
- Comfortable operating in ambiguous, fast-paced, and matrixed environments.
- Strong organisational skills with a balance of strategic thinking and tactical execution.
- Exceptional communication and presentation skills; able to clearly convey complex information to a range of audiences.
- Skilled in active listening, stakeholder engagement, and cross-functional collaboration.
- Ability to identify the right channels and methods to deliver effective and engaging communications.
- Experience building and enabling change networks or champion groups within regional or global organisations.
- Competent in root cause analysis and issue resolution related to adoption and readiness.
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