Microsoft Service Engineer 

India, Telangana, Hyderabad 

991095507

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
• 2+ years experience in cloud computing and DevOps.
• 2+ years experience working on large scale cloud applications.
• Experience developing code, scripts, systems, and/or tools that support Infrastructure as Code and Automation

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• Develop test plans/cases, conditions, and scenarios in support of ongoing applications and infrastructure.
• Good technical understanding on .NET Core, Kubernetes, Docker, Azure services.
• Demonstrated solid working knowledge on Azure / AWS / GCP / Kubernetes.
• Solid analytical, problem solving and organizational skills.
• Familiar with Agile/Scrum/Lean Methodology.
• Evaluate current services and drive performance, availability, and supportability improvements.
• Drive increased efficiencies through automation and reduction in operational expenditure.

• Develops and maintains CI/CD pipelines with Azure DevOps, automating build, test, and deployment while integrating AI/ML for predictive diagnostics and intelligent automation.
• Applies best practices of CI/CD, infrastructure as code, observability, and debugging to ensure fast and smooth delivery of software products.
• Drives efficiency by developing scripts and/or automation and leveraging telemetry data to identify patterns and trends that drive continuous improvement.
• Responsible for the availability, reliability, efficiency, observability, and/or performance of supported infrastructure and services.
• Resolves issues with services, minimizes customer impact, and documents solutions that inform ongoing improvements and prevent the recurrence of similar issues.
• Partners closely with internal customers and engineering teams to conduct root cause analyses, share end-to-end expertise in services, and to mitigate and resolve issues.
• Adheres to security and compliance standards and works with security and compliance teams to identify and address relevant issues.

Embody our and