MSD Support Technician 

Australia, Queensland 

989804069

Job Description

IT Support Technician

• Looking for a different challenge as an IT Support Technician whereby you can utilise your skills?
• Permanent Full-timeposition with competitive renumeration and benefits
• Work with a dedicated and welcoming team based in Murarrie, Queensland
• Join a growing, yet already successful market
• Upskill and growth in an area your passionate about , whilst being fully supported and encouraged
• Join a Trusted Global Leading Animal Health organisation

The IT Support Technician’s mission is to provide hardware and software IT support for the site production lines.

Responsibilities include, however not limited to:

• User/stakeholders assistance
• Takes care of user requests and redirects them to the relevant people in the IT team or relevant IT team, Or carries out the interventions itself
• Complies with information system security instructions and the company's
• Supporting shopfloor IT by sustaining the environment and work on incident resolution
• Deploying new devices on the shopfloor (Computers / IOT devices / manufacturing devices with network capabilities)
• Keeping inventory of our assets up to date and manage their lifecycle
• Documenting all activities
• Communicates and inform users to understand the problems and resolve them
• Provides Guidance, information and user trainings if needed.
• Registration of new equipment
• Follow-up of new equipment
• License management
• Repair and performs preventive maintenance of all computer equipment
• Manage spare parts

Manage daily operations:

• backups and restores
• data archiving
• maintenance of user configurations

What You Must Have

Technical knowledges:

• Microsoft 365 environment
• Main types of cabling
• Hardware and software equipment (PC’s, routers, hubs, switches, printers)
• Network protocols
• Windows based computing (from XP to 10)

Analytical capabilities:

• To be able to diagnose the origin of a breakdown or malfunction, of network congestion
• Ability to do hardware configuration of networks
• Ability to perform network maintenance
• Follow the On-site rules
• Follow the safety instructions

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation
• Exposure to upskill and develop in your role
• Flexibility and opening doors to other opportunities and skillsets
• Joining acollaborativeteam oflikeminded individuals

Current Contingent Workers apply

Not Applicable

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.