In this role, you will:
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
DesiredQualifications:
- Strong analytical skills with high attention to detail and accuracy. Solid knowledge and understanding of IT processes, systems/application support.
- Banking and Finance Domain Exposure.
- Knowledge of system testing methodologies, test script management and execution, UAT testing experience for enterprise scale systems
- This is a Hybrid Support process hence the efforts would be distributed among Product Management, Application support, User Provisioning and Testing
- Exposure to Lending Application Suites e.g. nCino, LoanIQ, etc.
- Automation Focused
- CRM systems experience focused on Salesforce or MS Dynamics 365 highly desired.
- Strong customer service focus validated with relevant experience. Actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions.
- Familiarity with Tableau/Power BI to extract reports.
- Familiarity with workflow tools like ServiceNow and JIRA
- Excellent verbal, written, and interpersonal communication skills.
- Strong problem-solving abilities are must.
- Effective organizational, multi-tasking, and prioritizing skills.
- Content Management and credit/loan origination system support, knowledge and testing highly desired.
- Strong programming skills in python to extract, manipulate and analyze large amount of data.
- 8+ years of experience with above skillsets
- Bachelor’s degree or higher in /engineering/finance
- Experience supporting or partnering with teams while building strategy involving various team members at various levels and lines of business.
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are critical to success.
- Ability to work independently and to self-manage / motivate.
- Prior knowledge of Banking and Corporate And Investment Banking (CIB) products.
Please Note: Flexibility is expected to work in Rotational Night Shifts and periodically support as On-Call or weekend release activity.
17 Apr 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.