Adidas CASHIER PART 

Portugal, Porto 

986847092

Purpose & Overall Relevance for the Organization:

Contributes to the achievement or exceeding of sales figures and KPI targets by:
• Creating an emotional connection with the customer and representing the brand values
• Serving customers and diligently executing store operations

Responsibilities:

• Ensures correct payment processes including careful product handling
• Accurately completes cashing-up procedures
• Cleans all mirrors on the sales floor (including display cases in the changing room area) and the cash desks (if applicable)
• Maintains a tidy and effective workstation (replenishment of bags, receipts, EC cash, printing paper rolls of all kinds)
• Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available in the store
• Meets or exceeds customer expectations, boosts sales and drives brand recognition by using appropriate elements of the customer service model
• Creates an emotional connection with every customer by being a passionate and enthusiastic brand ambassador
• Maintains an appealing, pleasant and inviting environment for customers to shop in and pays attention to Visual Merchandising as well as tidiness and cleanliness
• Complies with store rules and procedures (SOM regulations) to maintain a safe working environment
• Completes sales transactions quickly and accurately while adhering to defined cash protection procedures (if applicable)
• Collaborates productively and respectfully with team members to meet or exceed store targets
• Completes all compulsory training programs and effectively transfers learning into skills on the job
• Signalises a desire to continually learn and seizes all available opportunities to advance his/her development and increase performance
• Endless Aisle (if applicable): informs customers about new ordering/sales possibilities in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process
• Click & Collect (if applicable): supervises and monitors new online orders which are placed by online customers and have to be reserved, packed and handed over to the customer in the store

• Not applicable

Key Relationships:

• Customers
• Colleagues and supervisors

Knowledge, Skills and Abilities:

• Competence of a retail professional
• Expectations Booklet for RP

Requisite Education and Experience/Minimum Qualifications:

• 0-3 years of retail experience
• Apprenticeship as a sales associate desirable
• Preferably 1–2 months’ work experience in sport and/or fashion retail
• Basic knowledge of English
• Basic literacy and numeracy skills, communication skills