Bank Of America Technology Operations Specialist II - GBS 

India, Haryana, Gurugram 

98440646

Process Overview*

Global Business Services (GBS) Technology Support team caters the Technology enablement requirements of India users. Internal Cloud Infrastructure hosts the core infrastructure and in-house applications which are used with in Global Business Services. Technology Server Management team is responsible for the build and support of the infrastructure.

Job Description*

The Virtual Desktop Interface (VDI) Architect will be responsible for the implementing of VDI solution leveraging a Software Defined infrastructure (SDi) solution. Role involves translating customer requirements into a technical solution given financial and technical constraints.

Responsibilities*

• The Architect drives the implementation of the cloud infrastructure within the company’s computing environment
• This strategy incorporates cloud adoption plans, cloud application design as well as cloud management and monitoring.
• Close communication with vendors, clients and members of the IT group (ie.. Hardware, Capacity-Planning, Networking and Software support) to insure business requirements are understood and resources allocated effectively
• Participation in problem resolution regarding issues that affect business reliability and continuance
• Large-scale implementation and planning of user based technology releases
• Closely interface to other Software Defined Infrastructure teams (OpenStack, Storage) to build an effective solution
• It is the technician’s responsibility to support the change and work towards the adoption and ease of use of cloud technologies
• Additional responsibilities include support for application architecture and deployment in cloud environments.
• Administer Windows/Linux servers infrastructure, including installation, configuration, patching and troubleshooting

Requirements*

Education:Bachelor or Master Degree in Science/Technology (preferred)

Certifications If Any:Certifications on VMWare and Citrix preferred

8-10Yrs

Foundational skills*

• Strong Professional track record of technical hands-on Operations work - VMware Hypervisors, Clusters, Networking, DataStore vSAN, Horizon, vSphere, vRA, vRO etc.
• Should have hands-on project experience executing VMWARE products – VMware vCenter, Horizon and HVD migrations
• STRONG Technical and Operational Knowledge
• Excellent written and verbal communication and presentation skills
• Hands on Cloud Management (VMWARE Products), HVD, Horizon, Workspace One - Vmware Hypervisors, Clusters, Networking, Horizon, vSphere, vRA, vRO
• Sound knowledge of latest Windows servers operating system
• Excellent Server operations (including hardware) domain knowledge
• Experience in supporting end users in L3 capacity on multiple technologies (Office, Skype, SharePoint, MaCafee..etc)
• Good knowledge of Networks ( MPLS, IPLC, F5 Load balancers, firewall and security devices)
• Datacenter technologies knowledge
• Incident/Change Management and Troubleshooting Skills
• Knowledge of scripting language and automation
• Experience in handling events e.g BCP/Building power down/Large scale migration
• Active Directory Operations / GPO etc.
• Excellent technical with troubleshooting skillset

Desired skills*

• ITIL knowledge and certification will be an added advantage.

Work Timings:6:30AM to 10:30PM

Gurugram and GIFT city