Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
7 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting.
3 years of experience in system architecture and reading code (e.g., Python).
2 years of experience managing a technical team in a cloud computing environment or customer-facing role.
Preferred qualifications:
Experience in Conversational AI, telecommunications, networking, or contact centers.