NICE Project Manager PMO 

Philippines, Manila 

984086324

How will you make an impact?

• Plan and manage various improvement initiatives to continually enhance our end-to-end project/program management practices.
• Build and optimize project documentation
• Produce and analyze reports from various systems to pinpoint patterns and trends.
• Work closely with Project Managers and Regional Directors to ensure accuracy and integrity of project data and alert of issues/trends
• Plan, manage, and orchestrate trainings
• Collaborate with Knowledge team to write and/or update internal documentation
• Facilitate PM on-boarding to ensure access to appropriate PM tools/information and participation in necessary training.
• Educate internal personnel on process and procedure changes, key findings from project analyses, and guide on action steps.
• Ensure that project success measures are in place and tracked.
• Drive the adoption of best practices across the services organization.

Have you got what it takes?

• Excellent verbal and written communication skills
• Collaborative mindset
• Experience managing projects in a professional services and/or implementation organization
• PMO and associated tool (PSA, MS Word, Excel, PowerPoint, and Project) experience
• Ability and willingness to work in a highly dynamic environment
• Ability to work in a global collaborative team environment
• Strong business acumen and orientation
• Excellent attention to detail

You will have an advantage if you also have:

• Experience managing process improvements
• Experience working in Agile structure
• Organizational change management
• PMP, CSM or other certification/credentials

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

Director, Global PMO and Service Operations
Individual Contributor