Job Responsibilities:
- Develop and execute advanced analytics strategies related to performing mortgage servicing, with a focus on property tax and homeowners insurance escrow accounts, lender placed insurance, mortgage insurance, adjustable rate mortgages, portfolio characteristics, portfolio inflows and outflows, and critical regulatory reporting.
- Utilize SAS and/or SQL programming (ORACLE, Teradata) to synthesize large datasets and generate actionable insights.
- Provide data-driven recommendations to senior leaders to address complex business issues and areas of regulatory concern.
- Collaborate with cross-functional teams, including risk management, data scientists, IT, finance, and operations, to ensure data quality and effective execution of strategies.
- Lead strategic projects aimed at improving risk management practices and processes within the mortgage division.
- Communicate complex analytical findings and recommendations to senior stakeholders in a clear and concise manner.
- Develop and maintain dashboards and other reporting tools to track risk metrics and performance indicators.
- Monitor and report on key risk metrics (KRMs) related to mortgage servicing, identifying trends and potential risks.
- Lead process improvement initiatives to enhance the quality and efficiency of analytics and reporting.
- Participate in internal and external audits, providing necessary documentation and support.
- Develop subject matter expertise in mortgage servicing, including loss mitigation and default servicing.
Required Qualifications, Capabilities and Skills:
- Bachelor’s degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field.
- Minimum of 3 years of hands-on experience in SAS and/or SQL programming (ORACLE, Teradata) is required.
- Strong analytical and problem-solving skills with a proven track record of generating actionable insights.
- Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to delivering high-quality work.
Preferred Qualifications, Capabilities and Skills:
- Experience in mortgage servicing, risk analytics, or financial services is highly desirable.
- A Master’s degree or professional certification (e.g., CFA, FRM) is preferred but not required.
- Experience working with partners in different geographical locations, particularly in India and the US, is a plus.
- Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx, is a plus.
- Demonstrated ability to lead projects and mentor junior team members.
- Advanced degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field is preferred.