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Salesforce Pre-Sales Technical Architect Data & AI 
United Kingdom, England, London 
983945887

20.03.2025

Job Category

Job Details

UKI Technical Architect Job Description

Agentforce is Salesforce’s newest innovation - a next-generation platform that combines Data + AI + CRM + Trust to transform customer experiences.Role DescriptionAs a Data & AI Technical Architect, you’ll act as a trusted advisor to our customers, guiding them through Agentforce and Data Cloud solutions and ensuring they realize the full value of the platform. You’ll combine deep technical domain expertise in Data/AI/ML, data infrastructure, and CRM with strong presentation and solutioning skills.Working side by side with our Account Executives and Solutions Engineers, you will:

  • Provide technical leadership during pre-sales engagements by assessing customer use
    cases, recommending optimal solutions, and shaping the overall technical vision for Agentforce and Data Cloud within their ecosystem.

  • Champion standard methodologies around Data/AI/ML, data integrations, and the Salesforce platform to drive innovation and customer adoption.

  • Create and deliver relevant content demos, videos, white-papers, enablement
    sessions—to both internal and external audiences, establishing yourself as a leader with vision.

  • Build and present Proof of Concepts within sandbox environments to highlight the value of agents and unified customer data with real-world use cases.


Responsibilities

  • Tackle Sophisticated Problems: Research customer challenges, architect innovative Data & Agentforce solutions, and drive key technical decisions.

  • Drive Adoption & Value: Promote platform adoption by driving additional business use cases with the customer.

  • Showcase Real-World Solutions: Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use.

  • Facilitate Workshops: Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer's defined business objectives and priorities.

  • Develop Cross-Platform Solutions: Integrate Data Cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.

  • Lead Technical Thought Leadership: Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.

  • Learn & Tinker: Continually participate in product, sales, andtraining/certificationsto acquire and maintain the knowledge necessary to be effective in the position.

Preferred Qualifications

  • Solid experience with the Salesforce Platform ( Platform Application Development experience would be a plus )

  • AnyData Cloud and/or Agentforce implementation experience a strong plus

  • Expertise in designing and implementing data integrations across various systems.

  • Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering.

  • Proven experience presenting and demonstrating to senior business and technical stakeholders.

  • Experience in facilitating and leading customer-focused workshops.

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