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Apple JAPAC Change Manager AppleCare Support Project & Management Singapore 983583448
21.04.2025
Develop change management strategies that align with the organization's overall goals and objectives. This may involve conducting analysis of situations or data requires an in-depth evaluation of variable change factors and determine methods/techniques to transit people to the desired end state. Develop comprehensive change plans to address the needs from multiple sub-projects/work-streams. This may involve creating tailored change plan to different audiences and balance different needs from key stakeholders.
- Strong and effective written and verbal communication skills.
- Excellent influencing skills and ability to work with key business partners.
- Effectively engaging and communicating with diverse stakeholders at all levels of an organization.
- Ability to connect the dots to improve transition of impacted stakeholder groups.
- Ability to identify and resolve challenges that arise during the change process.
- Experience in partnering with cross-functional teams and senior leadership.
- Work independently, collaboratively, and with minimal oversight.
- Flexible to work various hours to collaborate with our global partners.
- Familiarity with various change management methodologies (e.g., Prosci ADKAR) and the ability to apply them effectively.
- Experience managing organizational change initiatives, including planning, implementing, and evaluating change projects.
- Experience managing projects, including scope, budget, and timelines, is highly valuable.
- Experience in the Contact Center industry where the change is being implemented can be beneficial.
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