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Teva HR Support Temp- Maternity leave 
Israel, Center District 
983081500

17.09.2024
How you’ll spend your day
  • Provide quality service and solve cases by written or telephone queries from employees, managers, and HR, while complying with policy and SLA.
  • Availability and responsible for online calls within the call center.
  • Provide online support for HR and managers.
  • Supporting H2R processes on an ongoing basis and in various projects.
  • Support Teva pensioners with any query or issue, including updating systems.
  • Communicating as L1 with various content experts in HR - salary, welfare, learning and development and etc.
  • Support and accompany employees in various HR systems as part of inquiries in the call center.
  • Responsible for processing H2R requests in the systems including collaboration and updates with all support functions.
  • Handle and process all requests for cwk in the systems.
  • Maintaining the internal knowledge articles in service now.
  • Improve processes within the call center, raise common queries and share knowledge within the team.
  • Provide production and quality standards as set in SLA.
  • Preparation of hiring documents, mobility, change of employment conditions, and employment terminations, including interface with the legal department.
  • Support and operate different HR projects - Connect, agreements updates, organizational changes and etc.
Your experience and qualifications

Excellent English and Hebrew, both verbal and written required

A creative attitude, an ability to multitask and a hands-on approach

Bachelor's degree – Must

Previous experience in HR roles- Advantage

Reports To

Mgr HR Shared Services

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