This position will work in a fast paced high volume team that is responsible for the management and/or review of new supplier/maintenance requests and new employee set-up/maintenance request. Primary focus on gathering and entering supplier and employee data information as a maker and/or quality checking the data entry. This results in new supplier /employee set up for SAP (based on country location). This is a support role that that may also entail additional requests via Ariba for mapping supplier details in SAP for Ariba/ePurchase. This role also includes participating in identifying process improvements, developing enhancement request requirements, writing test scripts and test execution. You may also be asked to take on stretch assignments and projects related to supplier/employee setup or processes that are impacted by Global Reference Data setup.
Job Responsibilities:
- Perform QA of Supplier and Employee Set-up along with Setting up Suppliers and Employees in SAP
- Interact with supplier and LOB to collect the necessary information needed for supplier /employee set-up and Tax documentation review
- Maintain Tax rules, codes and rates for SAP locations to help apply correct tax rate at the time of invoicing.
- Research around payment rejects which are initiated from Payment Operations due to Incorrect/ outdated payment instructions on Supplier/Employee Master and are corrected thereof to re-initiate the payments.
- Mapping of suppliers for Ariba as needed.
- Deliver first class service to our customers & Improve end user experience.
- Meeting 24-48h SLA timeline to process requests and Ensure quality of work is accurate and pass the monthly internal audit reviews.
Requirement Qualification, Capabilities and Skills:
- Minimum of 1+ years’ experience in data processing, procurement, accounts payable, customer service, or an operations environment.
- Personal computer skills with proficiency in Word, Excel, SharePoint, and web-based systems.
- 1+ years of SAP, Ariba (ePurchase) or Concur experience is a plus.
- Knowledge of Source to Pay Operations preferred.
- Knowledge of SAP and supplier details helpful
- Tax documentation background helpful
- Creates business processes and procedure.
Preferred Qualification, Capabilities and Skills:
- Good attention to detail and analyse reporting data.
- Good problem-solving abilities with an analytical mind to research and resolve issues.
- Ability to understand and implement system/procedure/policy changes.
- Builds strong client relationships.
- Good written and verbal communication skills
- Works in team environment as well as individually
- Exhibits strong organization skills and effective time management