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Citi Group Operational Risk Senior Manager Hybrid 
United States, Indiana 
981474182

03.09.2024

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The position’s objective will be to play a key role to establish the Controls framework, and provide ongoing controls oversight and support, monitoring of the related key risk indicators and reporting, for the newly created global controls function for TTS Operations Global Regulatory Reporting, as well as ensuring adherence to all relevant policies and standards.

What you will do:

  • Build adequate controls monitoring, review to evaluate effectiveness of underlying controls. Strong focus on data analytics and system retrievals.
  • Reviews of reported data and presentation and communication on key trends and themes
  • Understand key risks within the Business and operational processes relating to TTS Operations Regulatory Reporting.
  • Conduct in-depth analysis of data & exceptions to identify trends and emerging risks. Work in partnership with stakeholders to drive corrective action.
  • Drive the establishment of MCA for the newly established Global Assessment Unit for TTS Ops Regulatory Reporting
  • Ongoing governance, oversight for MCA and manage ownership for all MCA reporting
  • Ensure relevant people are aware and well trained on risks and controls, based on corporate standards as they are released/ modified.
  • Monthly Ops Controls MIS decks, data analysis reports to be prepared and shared, capturing any issues, themes, exceptions.
  • Be fully up to date and familiar with relevant Citi Policies and standards
  • Work closely with the TTS Ops functional/line of business controls teams on cluster/global initiatives/projects.
  • Monitor progress on all TTS Ops audits and regulatory reviews impacting Regulatory Reporting, share findings & themes issued with all stakeholders to enhance reg reporting processes & control, to avoid occurrence of similar issues.
  • Maintain focus and reporting on open Issues and Corrective Action Plans owned within TTS Ops Regulatory Reporting and monitor to closure, and support issue owners
  • Work with Reg Reporting Ops / Business partners on implementation of operational policies & guidelines, MCA standards
  • Ensure adherence to the TTS Operations ORE Procedures, ORM Internal Loss Capture Reporting Central and Citi Escalation Policy/Standards in terms of booking, root cause analysis and reporting of loss events, ensure adherence to reporting requirements for Near Miss events
  • Perform any other ad-hoc process reviews, reporting, monitoring, tasks as warranted by business requirements.

What we'll need from you:

  • Good knowledge of TTS products/operations
  • Knowledge of applicable Operational Policies / procedures / Control Standards
  • Extensive relevant experience
  • Ability to propose effective and practical solutions.
  • Strong interpersonal skills, including the ability to interact and negotiate successfully at a senior level
  • Preferable experience in Audit, Compliance, Controls or other relevant/operations support functions
  • Analytical inquisitiveness and problem solving, ability to ask insightful questions, work through complexity and identify issues/exceptions clearly
  • Good at brainstorming. Needs to communicate complex ideas simply and compellingly
  • Good interpersonal skills
  • Ability to produce results against tight deadlines and navigate ambiguity

Risk ManagementOperational Risk


Time Type:

Full time

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