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Apple Apple Support Executive Relations Expert - Cantonese 
China, Shanghai 
980454933

18.01.2025
Minimum Qualifications
  • Cantonese, English and Mandarin fluency (read, write, and speak) required
  • Excellent verbal and written communication skills
  • 3-4 years experience in a customer service role or other customer support environment
  • BS/BA or equivalent experience
Preferred Qualifications
  • Passion for outstanding customer service
  • Advanced judgement, negotiation and problem solving skills
  • Independence and out of the box thinking
  • Outstanding follow through and organizational ability
  • Strong technical aptitude
  • Resourcefulness and flexibility
  • Superior interpersonal skills
  • Experienced on addressing customer issues from the Government Authorities is a plus