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JPMorgan Executive Director - Fund Services Reconciliation Bengaluru 
India, Karnataka, Bengaluru 
980262579

07.09.2024

Job Summary:

  • As an Executive Director in Fund Accounting Reconciliation operations, you will be managing day to day operations delivery including but not limited to review & resolution of Reconciliation breaks management activities.
  • You will be based out of the Bengaluru office as part of Fund Services Operations, India Corporate Centre and working in the EMEA shift
  • You will be leading Change agenda across Ops and Tech driven programs for Fund Accounting Reconciliation involving automation of manual flows and activities to build scalable operating model in close partnership with Product Development, Technology and Change teams.
  • You will be responsible for building a strong Risk aware/ controls focused operations
  • Work closely with business partners and Controls Managers in driving/ implementing an effective, robust proactive and sustainable controls program to proactively manage risks to the business
  • Institute a strong governance framework locally in the region and metrics which are consistent with the globe to ensure strong focus on quality, delivery and enhancing client experience
  • Collaborate in cross functional teams to identify and resolve key business issues by working with key partners across Technology, Operations, Finance & Business Management
  • Build a strong and transparent culture for staff
  • Advance inclusive leadership by supporting diversity & inclusion agenda, training, performance management, networking, mobility and mentoring
  • Candidate will be required to engage, motivate and influence direct reports, teams, peers to enhance overall employee engagement

Job Responsibilities:

  • Manage and lead the team responsible for day to day reconciliation breaks management, resolution of aged breaks, reviewing root cause of breaks and working towards path to elimination of breaks.
  • Design/Lead/Participate for implementing globally consistent Target Operating Model to facilitate optimum Touch Free Rate for Reconciliation process and accuracy by leveraging well defined system architecture.
  • Lead / participate / collaborate in discussions with Product owners, Technology, Product Development and Change team to continuously upscale operating model to build scale and enhancing client experience.
  • Partner with Ops Readiness and onboarding team to ensure seamless onboarding of new clients and/or fund launches including fund life cycle events to enhance client’s confidence.
  • Escalate every issue proactively for timely resolution to avoid adverse impact on overall timelines.
  • Collaborate with Internal & external relevant stakeholders for seamless onboarding of new client mandates and fund launches and timely resolution of business issues.
  • Review of Standard Operating Procedures, intraday and end of day control checklists to ensure they are in line with introduction of new policies and ongoing risk management activities. Understand the changing group/regulatory requirements and conduct assessment on operations to ensure compliance with the standards
  • Ensure department has viable business continuity and concentration plans in place, which are tested in accordance with bank policy and that all staff are familiar with the plans. Act as a focal point for handling resiliency situations.
  • Optimize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
  • Establish effective communications in and out of the Fund Accounting Reconciliation teams ensuring staff are aware of strategic, tactical, and regulatory changes in the organization.

Required qualifications, capabilities, and skills.

  • 15+ years of experience in managing global capital market operations for Reconciliations with strong knowledge of Securities market operations in Custody and/or Fund Accounting.
  • Energetic and enthusiastic person with Change mindset – Ability to question the status quo and lead the transformation agenda by automating the manual flows to build scalable operating model.
  • 12+ years of strong people leadership experience with ability to lead and motivate team members and inspire direct reports irrespective of cities/geographies.
  • 12+ years of leadership experience in global environment with multiple stakeholders by adopting collaborative approach to drive business results.
  • Ability to work in a fast-paced deadline driven environment with an emphasis on risk mitigation and efficiency.
  • Strong written and verbal communication skills in a professional setting.
  • Display high levels of integrity; operate based on open and honest interaction.
  • Confidence to challenge, and be challenged, whilst remaining with a positive ‘can-do’ outlook

Preferred qualifications, capabilities, and skills

  • Operational subject matter expertise e.g., Fund Accounting, Custody & Reconciliations.
  • Strong ability to learn ongoing stream of new markets, products, and processes.
  • Demonstrate ownership and accountability for operational and project deliverables with a proven track record.
  • Strong stakeholder management skills & confidence to challenge status quo