Bigid Service Delivery Engineer 

United Arab Emirates, Dubai 

980103566

What you’ll do:

• Work closely with client stakeholders to determine technical requirements for specific business objectives at hand
• Plan implementation engagements, deploy solution components, and participate in the product configuration efforts to meet clients’ specific requirements
• Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments
• Deliver training for respective technologies at an applicable level of depth and detail for a given audience
• Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements

What you’ll bring:

• Experience in information technology, with at least 1-2 years in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
• Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development
• Advanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment
• A proactive approach in understanding internal and customers business challenges
• Professional experience in Docker and Kubernetes deployments.
• Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2
• Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform
• Experience with Hadoop (HIVE/Spark)
• Experience with REST API
• Programming or scripting skills with Java or Python

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

• Equity participation - everyone shares in our success
• Flexible work arrangements
• Other compulsory benefits based on country of residence

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine