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Apple Apple Channel Store - Supervisor North Central Region Saudi Arabia, Riyadh Region, Riyadh 979142102
18.11.2024
Description
As a Regional Field Staff Manager, you will be responsible for creating an environment where our Apple Shop Leaders can perform at their best. You will ensure that the Apple Programs are executed with the highest quality, have the best customer experience, and the best results.What You Will Do in This RoleThe role consists of three pillars: People, Partner, and Sales management.Partner ManagementIn addition to people management, building and maintaining an excellent relationship with our partner is an essential part of the role.You will create development plans for your region and execute them together with your team, in close collaboration with cross-functional teams and partners. You will discuss progress and results during regular business update meetings with the management of the stores.Additionally, you will ensure that the quality of product presentations in the stores remains at the highest level. “Retail is detail.”Sales ManagementYou will work with weekly sales result reports, gaining detailed insights and translating them into recommendations for your sales team.Analyzing and identifying potential challenges and opportunities will also be part of your role.Contributing to the creation and execution of revenue KPI plans on a quarterly basis is expected.
Minimum Qualifications
- At least 5 years of managerial experience in people and sales management in a dynamic and results-oriented retail environment, with a proven track record of developing a customer-focused mindset within your team.
- Passion for Apple, technology, and the customer experience.
- Curiosity for continuous learning and eagerness to share knowledge with others, including peers and cross-functional teams.
- Outstanding customer focus.
- Excellent communication and presentation skills.
- Ability to educate, inspire, and influence others to foster innovation.
- Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners using situational adaptability.
- Ability to navigate ambiguity, approach problems flexibly, and propose creative solutions.
- Excellent English and Arabic
Preferred Qualifications
- High level of integrity, trust, accountability, and discretion.
- Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
- Effective time management including ability to multi-task, organize, and prioritize tasks.
- Ambition for driving sales results and recommending Apple solutions is desirable.
- Background in direct sales or solution-based selling is a plus.
- Bachelor’s degree or equivalent experience preferred
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