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Excellent management and communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy. Responsible for supporting the Enterprise Controls Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities:
Supports the Controls Testing team by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights for all controls within the Finance organization.
Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
Maintains resource forecast for own team as well as forecasting for successful controls testing transition and Central Execution training.
Prepares control testing update for Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
Execute on the quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Supports other relevant work efforts of department where needed and as directed by their manager.
Qualifications:
4-6 years of experience.
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Operational Risk Control & Quality Assurance; Developing QA exception reports and sample analysis, reconciliation, and quality testing of complex data sets;
Outstanding leadership, communication, and influencing skills as this leader will work with Sr leaders, and audit partners on a regular basis. Relevant experience in financial services, with enhanced knowledge of the Branded Cards business preferred.
Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
Demonstrated judgement and critical thinking skills.
: Bachelor's/University degree, Master's degree preferred.
: Mumbai
Risk Management
Time Type:
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