דרושים Data Center Facility Manager Community ב-אמזון ב-United States, Indiana

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.Key job responsibilities
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder’s management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.
About the team
*Why AWS*
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree.
• 5+ years with industrial controls in critical environment (data center, pharmaceutical, manufacturing, oil & gas, petrochemical, laboratory, power, water etc.).
• 4+ years of general project or vendor management experience (request for proposals, bidding, change orders, quality control, and RFI and submittal tracking) associated with construction and project execution.

• MS in Engineering (Mechanical, Electrical, Chemical, Controls/Automation)
• Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks.
• Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS).
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Ability to manage multiple stakeholder deliverables, requirements, and navigate difficult situations.
• Experience designing data centers or critical MEP infrastructure
• Registered as a Professional Engineer (PE), or certified Project Management Professional (PMP).
• Prior AWS/Amazon experience
• 4+ Yr. Military Service

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.Key job responsibilities- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
- Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors
- Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
- Data Center capacity planning and reporting
- May assist in the design and build out of new facilities
- Responsible for asset and inventory management
- Respond to out of hours emergency calls – first level escalation point for Data Center facilities related issues / failures
- Primary oncall shift rotation- Training and development of EOTs including night shift personnel.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of electrical or mechanical experience
- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).

- 4+ years of data center engineering experience
- Associate's degree, or Bachelor's degree
- Experience leading a team.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitationKey job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issuesA day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- high school diploma or equivalent
- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience

- Experience in a data center or other critical environment
- Experience managing work and priorities through a ticketing system
- Understanding of network design, protocols and troubleshooting
- An Associates degree or 2+ years of professional or military experience in an IT related field

Key job responsibilities
· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
· Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
· Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
· Manage small to medium size projects and programs.
· Perform point to point checkouts between field devices and controllers.
· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
· Installation, replacement, configuration, and calibration of sensors.
· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
· Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements.
· Commissioning and systems level testing support.
· Create red-lined drawings and documentation of systems.
· Follow change management process to generate work requests and method of procedures.
· Participate in Factory witnessed tests at vendor's or panel builder's facility.
· Perform other tasks as assigned by manager.
· Recommend design improvements based on consultation with users and system operation.
· Perform root cause analysis during testing and commissioning.
· Ensure all personnel on site utilize proper safety methodology.
· Work on-call and a rotating schedule when required and respond to after-hours emergencies.
· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
· Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.Physical Requirements:· Walk jobsites in uneven terrain and work at heights and from ladders.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.*Why AWS*
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Minimum one year of experience working with computer components and operating systems.
- Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.

- Preferred Qualifications:
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
- One-year experience working in a Data Center or mission critical environment.
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Key job responsibilities
• Team Leadership and Development: Build and lead a dedicated Digital Sovereignty specialist sales team comprising both partner and customer sales specialists. Drive operational excellence and strengthen strategic alignment across all Digital Sovereignty sales efforts. Provide coaching, mentoring, and guidance to drive performance and professional growth.• Strategic Engagement and Influence: Drive strategic relationships with C-level executives and technical decision-makers. Act as a trusted advisor to provide sovereign cloud expertise and value propositions. Take a leadership role proposing and closing large deals.• Strategic Planning and Analysis: Contribute to the development of multi-year strategic roadmaps. Analyze market trends and customer feedback to inform strategy and collaborate with BI/Sales operations to leverage data insights for decision-making.
• Cross-functional Collaboration: Drive alignment across multiple stakeholder groups and facilitate effective communication and collaboration between different business units.
• Business Growth and Innovation: Identify and develop new business opportunities through influence and expertise. Provide thought leadership in sovereign cloud solutions and support sales teams in complex deal structures and negotiations.
• Operational Excellence: Drive best practices and process improvements while ensuring alignment with compliance and regulatory requirements. Contribute to the development of scalable approaches for business growth.
• Stakeholder Management Build and maintain strong relationships with internal and external stakeholders. Demonstrate AWS leadership principles in all interactions while maintaining effective communication channels across all levels.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of sales experience
- Proven experience in complex enterprise sales
- Experience managing teams to achieve significant revenue targets ($200M+)
- Experience of develop long-term strategic relationships with key accounts
- Experience analyzing data and best practices to assess performance drivers
- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- A proven track record of implementing, delivering large projects and communicating effectively at executive level

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
A day in the lifeYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience
- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

- 2+ years of data center engineering experience

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Cluster Operations Leader builds and leads high-performing teams across these functions. They manage daily operations while applying technical expertise to address emerging challenges. Their role requires both strategic oversight and the ability to dive deep into specific issues.Key job responsibilities- Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost- Lead safety, security, and availability incident response, management, and resolution
- Improve operational processes, procedures, methods, and tools continuously
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's or Master’s degree in Engineering, Computer Science or a related field, or relevant industry experience
- 10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing or similar.
- Demonstrated track record in delivering complex analytical and quantitative projects through verbal and written communication.
- Proven ability to hire, develop and manage high-performing geographically distributed technical teams
- Excellent written and verbal communications skills

- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
- Substantial knowledge of mechanical, electrical, and controls systems in a critical or controlled environment.
- Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.