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IBM WAF L1 India, Maharashtra, Mumbai 97435229
Today
Your Role and Responsibilities
As a Network Security Engineer WAF, you are expected to work on Networking products or solutions based on any vendor hardware /vendor operating system software (i.e Vendor agnostic) with little or minimum support from superiors. E.g. include: Skills on WAF/Firewall/ Routers/Switches/ Load balancer?IPS/IDS . Typical examples of the other deliverables would be of deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client’s offices / data centres on a daily basis or on an as-needed basis as part of this role.
Responsibilities:
- Provide technical inputs for monthly customer service review reports and creation of Service Improvement Plans
- Monitor the queue and maintain regular updates on the Tickets as per agreed timeline, providing the detailed closure summary on the tickets.
- Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes
- Manage, monitor, resolve (remotely / with OEM / with field team support) and report all network equipment related problems deployed at various client locations across India
- Prepare daily report on incidents and publish the same.
- Ensure process compliance, adherence & improvement.
- Analyzing the measurements and escalating for any abnormality observed.
- Must exhibit technical leadership and should have experience of team working, resolution of conflicts, process improvement and business growth.
- Strong planning, communication and organizational building skills
- Strong leadership and supervisory abilities
- Work in a dynamic fast paced environment, ensure on time service delivery within the budget.
- Ready to work on 24/7 shifts to support client requirement.
Required Technical and Professional Expertise
- Min 3+ years of industry experience as a Network Security engineering on Design, Implementation and troubleshooting WAF (Compulsory Hands-on experience), Firewall, load balancers, etc Network Security Devices and technologies,
- Good understanding on – WAF (Compulsory Hands-on experience), Firewall: Checkpoint, Palo Alto, Juniper and IPS, TCP/IP, web protocols and networking concepts
- Implementation and troubleshooting Site to Site VPN (IPSEC VPN
- F5 Load Balancers Citrix NetScaler and WAF knowledge and working experience would be added advantage.
- Assist is creation of Root Cause analysis (RCA) with Level 2 and Level 3 engineers
- Performance tuning of WAF, Firewall etc Network devices
- Network Security (multi-vendor) experience – Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform.
- Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance.
- Extensive knowledge of web technologies and concepts
- Prove experience in OWASP Risks, Vulnerabilities and Mitigation Mechanisms
- Understanding of DDoS techniques and mitigation mechanisms
Preferred Technical and Professional Expertise
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Up-to-date technical knowledge by attending educational workshops, reviewing publications
- One or more security certifications: CEH, Security+, GSEC, GCIH, OEM Certification Cisco, F5, Imperva etc
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