JPMorgan Client Data Manager 

India, Karnataka, Bengaluru 

972903112

Job Responsibilities

• Understand and implement KYC standards, guidelines, policies, and procedures.
• Select, manage performance, and oversee the overall development of employees within their assigned team.
• Conduct analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability.
• Effectively address any issues that might be escalated by either internal or external customers.
• Drive process improvements and implement process changes as necessary.
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
• Manage priorities across the wider function.

Required Qualifications, Capabilities and skills

• Bachelor’s Degree and/or Graduate Degree
• Minimum 10 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC
• Experience with leading a new team with limited Subject Matter Expertise
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time. Ability to identify risks and issues and successfully navigate through to completion
• Possess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
• Foster and champion High Performance Culture where people are empowered to make decisions.
• Develop and lead a team that is responsive to dynamic organizational and operational changes