EY TechOps-DE-CloudOpsAMS-Middleware-Mngr 

India, Uttar Pradesh 

972720479

The opportunity

• Distributed Middleware Services provides centralized Middleware and IBM MQ Infrastructure support for complex business applications
• 5+ years’ experience in supporting real time production environments.
• Extensive debugging skills and troubleshooting experience.
• Experience with Middleware technologies like IBM MQ, WebSphere, Tomcat, Liberty & Kafka.
• General knowledge of industry principles and familiarity with modern technologies like Amazon cloud, Unix/Linux, virtualization, etc. is good to have but not a requirement.
• Familiar with monitoring and ticketing tools like SNOW, SPLUNK etc.
• Certifications in any one of middleware areas will be a plus.

Your key responsibilities

• Provide support to the various middleware technologies managed by the team with primary focus on Tomcat, WebSphere Business Process Manager and WebSphere Application Server, IBM MQ, Liberty & Kafka.
• Will be responsible for Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
• Ability to work as a team, and independently as well with minimal supervision.
• Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
• Support 24/7 shift coverage for BAU production support. Ready to work in Shift and flexible to work on weekends.

Skills and attributes for success

• Experience in Tomcat, WebSphere Application Server, Liberty, Kafka, IBM BPM, IBM MQ Administration in Linux Environment
• Installation, Configuration Tomcat, WebSphere Application Server, Liberty, Kafka, IBM BPM, IBM MQ , Tomcat application servers
• Support and Troubleshooting Tomcat, WebSphere Application Server, WebSphere Portal, IBM BPM, IBM MQ, Tomcat application servers
• Troubleshooting issues related to access management solutions like IBM HIPAM etc.
• Load Balancing, High Availability, and Disaster recovery plans and configurations.
• Environment Integrations with other interfaces and 3rd party applications
• Experience in providing support and good troubleshooting experience.
• Knowledge of Tomcat, WebSphere security, access and roles setup and configuration
• Support any New application deployed in all Dev, QA, PSE and PROD environments
• Use of monitoring tools and other 3rd party tools to maintain system health and uptime.
• Expert knowledge of incident, problem and change management (ITIL) processes and ITSM tools.
• Performance analysis, tuning, and optimization.
• Install/Update/coordinate patches for Security vulnerabilities and bug fixes for WAS/IHS/tomcat
• Open cases and knowledge of working with vendors.
• Support 24/7 shift coverage for BAU production support.

To qualify for the role, you must have

• Service management knowledge as per ITIL.
• Good communication skills.
• Experience in supporting Distributed Middleware Services provides centralized Middleware and IBM MQ Infrastructure support for complex business applications
• Minimum of 5 years of related experience
• Bachelor's degree or equivalent experience

Certification:

• ITIL 4 certification (Good to have)

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.