Nokia Customer Project Manager 

Australia 

970821520

• Lead customer projects ensuring successful delivery within defined scope, budget, schedule, and quality.
• Manage cross-functional project teams, assigning tasks and monitoring performance to meet contractual obligations.
• Act as the primary point of contact for customers, building strong relationships and addressing concerns throughout the project lifecycle.
• Develop and maintain detailed project plans, adapting to changes while ensuring alignment with Nokia’s operational guidelines.
• Conduct thorough risk management, identifying potential issues and implementing mitigation strategies to enhance project success.
• Drive continuous improvement initiatives, focusing on quality enhancement and customer satisfaction metrics.
• Facilitate effective communication with all stakeholders, providing timely updates and ensuring transparency in project progress.
• Oversee project closure processes, including contractual requirements, post-evaluation, and documentation of lessons learned.

You have:

• 5-8 years of project management experience, preferably in the telecommunications industry
• Advanced skills in managing complex, multiyear technology projects
• Expertise in customer relationship management during project delivery
• Strong communication and negotiation skills with a global mindset

It would be nice if you also had:

• Experience with change management processes and tools
• Familiarity with PM@Nokia methodology and Nokia Mode of Operation (MoO)
• Knowledge of financial forecasting and budget management in projects
• Certification in project management (e.g., PMP, PRINCE2)

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark