Your way to impact
- How would you like to make a difference everyday? We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. If that describes you, keep reading for more details about this position.
Your day-to-day
- Receive a high volume of inbound contacts from merchants who have a payments need or require assistance
- Consistently follow up with in-flight opportunities until products are “live-to-site”
- Develop exceptional relationships with business owners by quickly building rapport and developing trust to understand their specific challenges
- Be an expert in the suite of merchant solutions PayPal offers, and be able to identify which solutions solve the merchant’s needs
- Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections
- Understand quickly which sales opportunities to close internally and which to send to specialists in another area
- Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction
- Meet and exceed established productivity goals
- Utilize Salesforce to log, track, and maintain customer records
- Collect and share merchant insights with Marketing, Product, and other departments
What do you need to bring
- A track record of success in over-achieving vs. goals or quotas
- Superb interpersonal skills and the ability to build relationships and trust quickly over phone and chat
- Is passionate about helping small business, and loves to work with business owners on phone and chat
- Highly competitive with a fire burning inside
- Top notch listening and communication skills, both verbal and written
- Self-motivated with a tenacious drive to be number 1
- Self-starter; strong work ethic; eager to crush sales goals
- Demonstrated proactive approaches to problem-solving in order to close the business
- Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team
**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Our Benefits:
Any general requests for consideration of your skills, please