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PayPal Inbound SMB Sales Representative 
Australia, New South Wales, Sydney 
969618689

20.03.2025

Your way to impact

  • How would you like to make a difference everyday? We are looking for self-directed movers and shakers to engage with business owners, solve problems and close deals in our fast-paced environment with confidence. If that describes you, keep reading for more details about this position.

Your day-to-day

  • Receive a high volume of inbound contacts from merchants who have a payments need or require assistance
  • Consistently follow up with in-flight opportunities until products are “live-to-site”
  • Develop exceptional relationships with business owners by quickly building rapport and developing trust to understand their specific challenges
  • Be an expert in the suite of merchant solutions PayPal offers, and be able to identify which solutions solve the merchant’s needs
  • Listen attentively to customer needs and concerns; demonstrate empathy while overcoming customer objections
  • Understand quickly which sales opportunities to close internally and which to send to specialists in another area
  • Demonstrate a strong ability to close the deal while maintaining a high level of customer satisfaction
  • Meet and exceed established productivity goals
  • Utilize Salesforce to log, track, and maintain customer records
  • Collect and share merchant insights with Marketing, Product, and other departments

What do you need to bring

  • A track record of success in over-achieving vs. goals or quotas
  • Superb interpersonal skills and the ability to build relationships and trust quickly over phone and chat
  • Is passionate about helping small business, and loves to work with business owners on phone and chat
  • Highly competitive with a fire burning inside
  • Top notch listening and communication skills, both verbal and written
  • Self-motivated with a tenacious drive to be number 1
  • Self-starter; strong work ethic; eager to crush sales goals
  • Demonstrated proactive approaches to problem-solving in order to close the business
  • Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.​

Our Benefits:

Any general requests for consideration of your skills, please