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IBM Technology Expert Labs Leader 
United Arab Emirates, Dubai, Dubai 
966848318

03.07.2024

With credibility as a knowledgeable market and industry advisor, you’ll earn client’s trust and respect to become their strategic technology partner. Using the knowledge of your clients’ business and industry you’ll identify and prioritize opportunity areas that will improve their business performance.


Your Role and Responsibilities

With first-class communication and empathy, you’ll work closely with clients to develop reliable relationships that successfully accelerate the adoption of IBM technology. You’ll explain how IBM’s industry leading solutions unlock the true potential of cloud and AI in their enterprises and build smarter businesses.Your primary responsibilities will include:

  • Addressing Clients’ Business Needs: Proven ability to address clients’ business needs using deep technology and industry insights.
  • Best Practice Sharing: Collect and share global best practices with your team to enhance the effectiveness of local market field teams.
  • Providing Use Case Expertise: Offer expertise in use cases and global best practices to IBM Sales teams, positioning IBM for long-term success with IBM technology as the foundation of client Hybrid Cloud and AI architectures.
  • Effective Communication: Effectively communicate and illustrate the value of solutions that meet the needs of top-value clients.


Required Technical and Professional Expertise

  • Client-Centric Approach: Proven track record of using deep technology and industry insights to address clients’ business needs, including industry standards, architectures, and regulatory requirements.
  • Effective Communication: Impeccable communication skills, with the ability to successfully articulate a client journey map for disruptive innovation based on first-hand experiences, best practices, and market trends.
  • Relationship Building: Ability to build valuable relationships with key stakeholders, both externally and within IBM.


Preferred Technical and Professional Expertise

  • IBM Product Experience: Experience of working with any of IBM’s products and services (training across IBM’s product suite will be provided).