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Microsoft Technology Specialists Internship Opportunities 
Turkey, Istanbul 
963742925

03.12.2024

As a Technology Specialist Intern at Microsoft, you will coordinate, facilitate and support the creation and delivery oflearning sessionsexisting guidancethroughout the process in ordersession owners/attendees in CEMA throughout the yearTuesday & Thursdaylearning sessions,and/or withthe Empower YOU Learning Month eventsin November and February, aligningCEMA guidance and Executive Learning Council expectations inpartnership and with the guidance of CEMA FEM.

Required Qualifications

  • Currently pursuing complete aBachelor's/ Master's Degree in IT, Computer Science, Technology Management, Business and Technology Administration, or related field
  • Basic Programming experience
  • Legally authorized to work in Turkey. (Legally authorized = Has citizenship or has been granted a valid visa or work permit).
  • Must be Fluent in English

Preferred Qualifications

  • Experience in platform programming
  • Fluent in Turkish
  • Previous Project Management Experience

Responsibilities andmay slightly differeach eventdue toin priorities at a given time.

Technical Support:

  • Maintain auser friendly,andup to datestatusof the CEMA Learning Portal with the latest technology and resources available,bringing in new design ideasforthe learning eventsthat enablesCEMA Learnersto get the best out of the portal that is reviewed for its performance,functionality and health on a regular basis.
  • Develop, support and maintain theEmpowerUapp, and the platforms supporting the app,as a part of theEmpowerYOUprogram, supporting the expectations of theTechnical Skillinglearningcurriculumwith the direction given by the related GTM Leaders
  • Maintain and own the CEMA Learning alias, ensuring all technical support andfollow-upis in place for the performance expected.
  • Ensure all sites and apps related to the program are compliant and aligned with accessibility guidelines.

Event creation:

  • and monitor CEMA Alias Inbox andSession OwnerTeamsChannelcommunicationson a regular basistocollecttherequestsand/or feedbackreceivedon learning opportunities,andreviewwith FEMbefore finalizing the
  • Create a calendar schedule for learning sessions recommended/planned, avoiding overlapping among sessions, ensuring the reasonable timelines are established for all available sessionswith attention to volume in the region, and according to the guidance of the Comms Team.
  • Establish regular communication with the session owners to ensure they are getting the support they need to deliver the sessions aligned with the process in place, coordinate work/deliverables before & post learning session.
  • Publish thelearningcalendar withdetailson available sessions(time, objectives, presenters and Teams meeting link) on the Empower YOU CEMA Learning portal, keep it upto date.
  • Update the “Learning Partners” info on the CEMA Learning EmpowerYOUportal with the presenters/session owners volunteeredto deliverlearning sessions


During and Pre-Learning Session support:

  • backwith the session owners/speakersin48hrs ahead of their session,ensuring they have submitted the required details to follow the process, and they have everything they need to deliver.
  • Attend Sessions, record calls, guide attendees to session info/deck, monitor chat box for questions and comments and stand by to address any issues that may arise during the learning session.

Post-session Follow up:

  • Conduct post session analysis to track the success and areas for improvement
  • sameral
  • Update thesharepointwith session recording links and ppt for all CEMA access.
  • Create weekly required training status reports from the FRI Tool, share with the Learning Champs for each Segment and Sub Area.
  • Before the end of each Learning Month event:
  • finalize the attendance and participation tracking reports by Segment and Sub Area with overall summary to CEMA ALL & FEM.
  • follow up on gift certificates and overall recognition methods in place to follow up with the contributors, order a trophy for the winning teams.