Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Maintain BSU tool
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Previous relevant experience preferred
Education:
Bachelor's degree/University degree or equivalent experience
Minimum requirements:
At least 1 year of experience in Customer Service and analytical roles
Advanced communication skills verbally and in written in English & French (90%)
Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, etc.)
High School Diploma
Preferred Qualifications:
AML/KYC experience
University Degree in a related field OR equivalent experience
Good interpersonal skills, ability to interact with Senior Management and other teams across the unit.
Strong analytical skills: with the ability to articulate complex problems and solutions.
Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner.