Boston Scientific Human Resources Manager People Services LATAM 

Costa Rica, Alajuela Province, El Amparo 

962992431

Costa Rica-Coyol

:

• Lead a team of HR professionals in the daily execution of delivering HR services and support to employees and people leaders across the N. America region.
• Guide, coach, train, and develop direct reports in the achievement of organizational goals and HR priorities.
• Cultivate a strong team culture, and model behaviors that reflect our high performance, caring, and collaborative work environment.

Delivery of HR services:

• Manage escalated and complex cases, to support overall service delivery in addition to ensuring the assignment of cases and projects to direct reports.
• Provide HR guidance and support in policy and process interpretation, performance management, employee engagement, change management, process improvement, competency development, talent management, and employment law/policy compliance.
• Coach and consult with employees and people managers on performance management and development identifying root causes and recommending appropriate next steps.
• Support and communicate the utilization of performance management tools and processes, as well as compensation and rewards programs.
• Establish and cultivate internal relationships with key stakeholders, such as HR Centers of Excellence, HR Business Partners, and HR Operations, to drive consistency and execute initiatives that support the business.
• Ensure HR services are delivered in compliance with corporate policies, procedures, and applicable laws.

Continuous Improvement:

• Demonstrate a continuous improvement mindset by supporting execution of change processes, policies, and programs to enhance business effectiveness.
• Build and maintain strong relationships with customers, partnering with them to understand needs and deliver tailored solutions that improve outcomes and processes.
• Take a holistic approach to identify needs, solve complex problems, and design and implement effective solutions that improve processes across the enterprise.

Key functional competencies:

• - influences customers’ decisions and sets strategic direction within their area of expertise.
• Customer Experience Management- develops effective relationships, through active listening, with customers and strives to improve outcomes, processes, or measurements.
• Delivery Excellence- understands customer needs and partners and coaches’ customers on what and how to apply the correct solution/s.
• Operational & Process Excellence- takes an end - to - end process view across the enterprise and initiates actions to improve existing conditions and/or processes
• Solution Design- uses an iterative and innovative approach to identify needs, solve complex problems, and design/deliver solutions.

Minimum Requirements:

• Bachelor's degree plus 8+ years of related work an experience or an equivalent combination of education and work experience at minimum.
• Sound judgment and problem-solving skills.
• Customer-focused attitude, with high level of professionalism and discretion.
• Ability to influence at all levels in the organization and success in working in a matrixed organization.
• Shared service and people leader experience preferred.
• Excellent communication skills.
• English/Spanish required, Portuguese a plus

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!