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Sony Official Accounts Operation PIC 
China, Shanghai 
962426992

17.04.2025

​1. Strategic Planning

and etc.), delivering content that resonates with ​COI audiences. Optimizedemographics to support exposure, conversion and retention.

- Develop annual operational plans foraccounts based on brand positioning and product marketingobjectives/strategies.


​2. Content Creation & Management

- Lead content production (from topic ideation, scriptwriting, review to publishing), ensuring alignment with platform trends and brand identity.

- Capture trend topics to produce viral content and uplift engagement metrics (likes, comments, sharesand etc.

- Support LM on managing the brand’s social account matrix, coordinating multi-account resource and ensuring cross-platform content synergy.

​3. Public Opinion Management & Crisis Response

- Monitor comments, private messages and buzz sentiment across official accounts in real time, deal with negative feedback promptly.

- Develop crisis management strategies (PR statements, public opinion guidance) to safeguard brand reputation.

- Generate public opinion reports regularly to identify potential risks and propose mitigation plans.

4. Data Analysis & Optimization

- Track key metrics of KPI (followers demographics, views, engagement, ROI, conversion rates) and deliver actionable insights through regular reports.

- Stay updated on platform algorithms and industry trends to refine operational strategies/action plans.

Requirements:

- 3+ years in social media operation with proven experience in building accounts from scratch on

- Familiarity with Red/Weibo operation and multi-platform synergy management.

- Experienced in public opinion monitoring and crisis response.

- Strong content intuition with creative planning and copywriting expertise.

- Data-driven decision-making skills using analytics tools.

- Leadership, cross-department communication and multi-tasking abilities.

- Advanced negotiation skills for vendor coordination.

We recognize that each and every one of us is original and different.