Citi Group CTSM KL- Officer Custody Operations - Asset Servicing Analyst Hybrid 

Malaysia, Kuala Lumpur 

96092860

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s

We’re currently looking for a high caliber professional to join our team as(Internal Job Title: Custody Asset Servicing Analyst 1 -C09)based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Provide prompt advice to regional branches to ensure smooth operations and service delivery

• Manage reconciling and processing positions related to Corporate Action events
• Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
• Adhere to corporate policies and participate in self-assessment, quality reviews and audit
• Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
• Reviews all Corporate Action/Proxy events received and ensures detailed understanding and processing requirements
• Pro-actively reconciles instructions versus eligible holders and executes client votes
• Researches and resolves all discrepancies within department standards
• Reviews and updates all processes and procedures timely and accurately
• Identifies and reports any gaps/system enhancement
• Participates in all testing and successful implementations
• Adherence of regulatory and bank policies, ensure compliance at all times
• Participate in process improvement to streamline workflows and procedures writing
• Escalates issues to management, participates in cross-training activities and all other job duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Min 1 – 2 years of experience in a related role or any other industries
• Relevant Degree or equivalent experience
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor’s degree/University degree or equivalent experience

Time Type:

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