EY Director - ServiceNow Technology Consulting Financial Services 

Australia, Victoria, Melbourne 

960276587

Director - ServiceNow - Technology Consulting - Financial Services

As a ServiceNow Master Architect and practice leader, you will lead the team to manage the design, development, and deployment of ServiceNow solutions. Your expertise will ensure alignment between business needs and technical requirements while optimizing performance and scalability within the ServiceNow environment.

Your key responsibilities

• Overseeing and leading large-scale ServiceNow implementations for Tier-1 clients in the financial services industry. This is a fantastic chance to work with some of the biggest names in the industry and make a significant impact.
• The key responsibilities for this role include providing architectural guidance to C-level and senior client stakeholders, ensuring that our technology services are perfectly aligned with their business objectives.
• This position will also involve leading the architecture practice and offering guidance and coaching to both senior and junior architects within the team. It's a great opportunity to share your expertise and help others grow in their careers.
• Additionally, this role involves designing innovative technology transformation programs and collaborating with the ServiceNow product team and our EY alliance team to develop transformative solutions on the platform.
• You'll play a key role in leading all pre-sales and sales initiatives across the firm locally, working closely with ServiceNow, EY Go-to-market, and EY practice leadership to build a thought leadership point of view for our clients.

What we look for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Over 12 years of industry experience, including team leadership and business development.
• Strong understanding of ServiceNow configurations, database design, and relevant integration technologies. Proficiency in programming languages such as JavaScript, CSS, PowerShell and XML.
• Multiple ServiceNow Implementation certifications. Certified Master architect (CMA) is preferred.
• Exceptional problem-solving skills and strong communication abilities.
• Bachelor's degree in Computer Science or related fields.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements : Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.