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JPMorgan Technical Customer Success Associate 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
957308319

07.09.2024
Job responsibilities
  • Helps execute product adoption, expansion, and retention activities to support a healthy customer base
  • Attends and participates in regular account meetings while keeping thorough notes to ensure accountability for customers
  • Investigates and resolves customer issues in a timely and efficient manner
  • Tracks and analyzes key metrics to measure customer success
Required qualifications, capabilities, and skills
  • 2+ years of experience or equivalent expertise in customer success or a relevant domain area
  • Strong verbal and written communication skills
  • Comfortable using technology with a willingness to learn new technological skills, programs, and tools
  • Demonstrated analytical skills and critical thinking ability
Preferred qualifications, capabilities, and skills
  • SQL
  • Fluent in English