IBM Site Reliability Engineering Professional 

Ireland, Dublin 

954807127

• Provide “first line support” to the escalation team by providing all relevant information.
• Troubleshoot and perform in-depth analyses
• Work in an international, multi-cultural environment.

Please note: SRE positions may entail rotation or on-call duty.Required Technical and Professional Expertise
•Excellent written and verbal communication skills
• Experience managing critical customer issues requiring ongoing communication with the Service SRE, Development, and Customer support teams.
Experience in hands-on production administration of large systems and environments
• Strong understanding of cloud technologies such as networking, storage, and compute.
• Knowledge in Monitoring Technologies, Virtualization Technologies and Automation / Configuration Managements
Monitoring technologies: Zabbix (preferred), Grafana, Nagios, ELK, Splunk, etc. (at least one)
Virtualization technologies: Citrix Xen Hypervisor (Preferred), KVM(also preferred), libvirt, VMware vSphere, etc. (at least one)
Automation and configuration management tools/solutions: Ansible, Salt, Chef, python, bash, puppet, Rundeck, etc. (at least one)
• Working knowledge of Container technologies: Kubernetes (preferred), Docker, etc.
Preferred Technical and Professional Expertise
• 2+ years of experience with GitHub, Perl and Python
• 2+ years of experience in virtualization environments such as AWS /Softlayer/Zen/VMWARE