IBM ServiceNow Discovery Engineer 

Mexico, Jalisco, Guadalajara 

950813091

Responsibilities include custom application development and bug fixes related to improving the reliability and scalability of Servicenow Platform and ITOM application.
This includes implementing support for multiple databases, adding support for NoSQL as an alternative document store integrated into the platform, instrumentation of the ServiceNow platform to provide new insight into performance problems.
– Data mapping and transformation
– Create and maintain dashboards/reports
– Utilize best practices for object-oriented and modularized software.Owns the Infrastructure Discovery along with their associated technologies. Is the subject matter expert (SME) for infrastructure discovery . Designs, develops, and implements custom patterns, probes, and sensors to achieve a complete and accurate discovery of infrastructure components and application services
experience in ServiceNow System administration, ITSM, CMDB, Self Service Portal, Service Catalog development
– ServiceNow Certified System Administrator (CSA)
– Must have handled Platform Upgrade
– Ability to support 24*7 support model
– Good Communication and Analytical skills
ServiceNow Certified ITSM Implementation Specialist
– Scripting experience
– Experience in building the integrations with other applications and tools using API/Integration Hub/ FTP etc,