NICE Software Engineer 

India, Maharashtra, Pune 

950498102

Regularly review production metrics and specific problem cases to find opportunities for improvement.

Help diagnose and resolve issues with production prompts in English.

Collect and present quantitative analysis on solution success.

Work with application developers to implement new production monitoring tools and metrics.

Work with architects and Product Managers to implement prompts to support new features.

Review new prompts and prompt changes with Machine Learning Engineers.

Consult with Machine Learning Engineers for more challenging problems.

Stay informed about new advances in prompt engineering.

Fluent in written and spoken English.

2-4 years' work experience in a technology-related industry or position.

Familiarity with best practices in prompt engineering, to include differences in prompts between major LLM vendors.

Ability to clearly communicate and present to internal and external stakeholders.

Experience with Python and at least one web app framework for prototyping, e.g., Streamlit or Flask.

Tech Manager
Individual Contributor