SAP Senior Project Specialist - SAP Concur Release Readiness 

Brazil, Pará, Itaituba 

950059897

Key Responsibilities:

• Lead strategic collaborate with Product and Engineering teams to gain a comprehensive understanding of new features and capabilities slated for release.
• Educate and train internal teams (Support, Implementations, Services, Sales, Marketing) on upcoming features to ensure they can effectively communicate, sell, support, and enable these features for our customers.
• Direct the development and distribute resources such as user guides, FAQs, tutorials, webinars, and other educational materials to facilitate the adoption of new features.
• Oversee the identification and management of potential change impacts associated with new releases, migrations, and shutdowns to ensure minimal disruption to customers' business processes.
• Curate and maintain a sophisticated repository of resources to help teams deeply understand the content and benefits of new release features or capabilities.
• Establish and maintain robust feedback mechanisms to gather insights from both customers and internal teams, using this feedback to continuously improve the release readiness process.
• Champion and enhance collaboration between the Release Readiness team and other internal departments to ensure a seamless release experience.
• Proactively identify potential risks associated with new releases and develop mitigation strategies to address them.

Qualifications:

• Extensive professional experience in project management or product management, preferably within the technology or software industry.
• Experience with key tools - mandatory : Concur solutions and Micros
• Requires deep Concur Product expertise and industry knowledge to strategically direct project initiatives and align them with complex business goals.
• Exceptional written and verbal communication skills in English, with the ability to convey complex technical information in a customer-friendly manner.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills with a proactive approach to identifying and addressing potential issues.
• Experience in developing educational materials and training programs for internal and external stakeholders.
• Demonstrated expertise in change management, including identifying change impacts and implementing strategies to ensure smooth transitions for internal teams and customers.
• Ability to work independently and make decisions in a fast-paced, dynamic environment.

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