Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
2 years of experience coding in a general purpose coding language or in system design, troubleshooting and advocating for customers' needs, and triaging technical issues.
Preferred qualifications:
Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
Experience with any of these cloud solutions: SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.
Experience implementing, administering, and troubleshooting network infrastructure devices.
Knowldedge of basic web technologies (HTTP, HTML, DNS, TCP, etc.).