EY Consulting - Plaforms ServiceNow Senior Associate Hong Kong 

China, Hong Kong, Hong Kong Island 

949761139

Your key responsibilities

• Work with high-growth clients and other market leaders in industries such as financial institutions, retail, consumer products, media & entertainment, property development and management, education and health sciences
• Design and implement ServiceNow solutions (the best together with RPA) with regards to the following use cases:
  • Human Relationship
  • ITSM
  • Health & Safety
• Develop and maintain productive working relationships with clients and commit to client satisfaction.
• Lead and/or active involve in business development activities to contribute to the growth of ServiceNow offerings.
• Participate in the career and performance development of the team by training new staff and providing timely and specific performance feedback. Foster teamwork and innovative, share knowledge with team members and enhance service delivery. Leverage ideas from other project engagements to enhance knowledge and create efficiencies

To qualify for the role you must have

• Degree holder in IT related subjects
• 3-5 years consulting experience with a consulting firm, maintaining a focus on business analysis in the area of digital transformation and new technologies. Strong analytical background, attention to detail along with structured organization and planning skills. Engage in discovery and identification of automation processes; proactively seek and suggest improvements, and outline any risks and recommend optimal solutions
• Knowledge and hands on working experience in one or more of the following areas: ServiceNow, SAP HR, RPAs, Business Process Automation solutions
• Knowledge and hands on working experience in one or more of the following areas is plus: Artificial Intelligence, Data Analytics, Cognitive Automation.
• Knowledge of Python and VBA will be a strong asset
• Experience in Software Development Life Cycle (SDLC) and methodologies and typical problems associated with the implementation of technology applications.

What working at EY offers

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you