SAP Expert Product Owner f/m/d - SAP Customer Support 

Germany, Baden-Württemberg 

948035718

What you'll do

As product owner SAP Customer Support your responsibilities will be to:

• Lead the technological vision and concepts in your functional area, defining the product backlog for the scrum teams you work with
• Help the development team prioritize tasks, and work with UX designers creating storyboards and mock-ups
• Decompose customer requirements and internal requirements into small implementable units.
• Work with customers and partners to identify APIs, reporting and integration requirements.
• Create rollout material such as presentations, blog posts, demos, and videos. You will present the material at SAP and customer events as well to internal stakeholders.
• Align and drive integration process management topics with the SAP toolchain.
• Work with customers (internal and external) and partners to identify needed implementation content.
• Collaborate with implementation teams from different SAP organizations to ensure orchestrated delivery of the requested features and capabilities

• 5+ years of experience with product management and/or product ownership
• Superior communications and presentation skills
• Written and spoken proficiency in German and English
• Experience in working with scrum teams for technical products
• SAP product knowledge in implementation or maintenance of projects
• Experience in project management with a focus on IT projects
• Experience in working in software support organizations will be a plus
• Team-orientation and team-work mindset

You feel comfortable and self-confident working in a matrix organization and leading without authority. You are inclusive and drive decisions in cross-product teams. Customer focus and empathy are part of your value set, you listen closely to customers and partners, and translate their requirements into tangible functions.