Microsoft Principal Software Engineering Manager 

United States, North Carolina, Charlotte 

947619011

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture ofmindset and empowerment are central to who we are and how we work.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management,and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base.Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.

Site Reliability Engineering (teams strive to improve reliability fundamentals via software engineering, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who.

our cloud. You can help Azure CXP provide our customers with the world-class cloud services they need to succeed.

We are looking for Principal Software Engineering Manager to join our team. Thisrole supports flexible work from home with occasional inoffice meetings.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  o OR equivalent experience
• 2+ years people management experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  o OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  o OR equivalent experience.
• 4+ years people management experience.

Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 17, 2024.

• Understanding of the distributed systems design, interactions between cloud technology layers and components, basic dependencies at scale, and the code that defines infrastructures.
• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Sharesand defines insights, best practices, and standards that can be applied to improve system, platform, and/or product development and operations across the business.
• Expands end-to-end technical expertise in the architecture, code, features, operations andcomprehensive usescenarios of productsin order todrive continuous improvements.
• Contribute to the product fundamentals and architecture, share knowledge, and code, always looking for ways to make what we build useful to multiple teams and products.
• Demonstrates end-to-endexpertisein distributed systems design, interactions between cloud technology layers.
• Support ongoing engagements with product engineering teams byparticipatingin test maturity reviews, static analysis reviews, meetings, on-call rotations, and incident responses throughout product development and operations cycles.
• Provides deep business and technicalexpertiseasrequiredto resolve major incidents.

• Other

  • Embody our