Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
Integrates other control functions to ensure all risks are fully scrutinized
Identifies risks that cross the businesses and organizing cross-functional solutions
Tracks and resolves on all risk issues - Process Management - Ad Hoc reporting.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Work with teams in the planning and execution of improvement strategies.
Monitoring indicators and support to disseminate knowledge of topics related to Risk & Control impacting Technology applications and processes.
Develop relationships with support functions and senior leadership.
Influence decisions on the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
Support and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
Work with the team to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
Support to ensure risk and control responsibilities and accountabilities are embedded within FLUs, including contributing to training and leading by example.
Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualification & Education
7 - 10 years Project Management experience in financial services, control compliance or legal disciplines
Experience with work-flow systems
Excellent project management and organizational skills.
Outstanding relationship building and relationship management skills
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge / experience in assessing, designing and implementing technology and data controls
Ability to identify technology/application control gaps
Experience of partnering with Technology teams for enhancement of Technology controls
Proficient in Microsoft Office with an emphasis on MS Excel
Self-motivated and detail oriented
Excellent written and verbal communication skills
Ability to perform under pressure
Ability to manage multiple tasks and priorities
Ability to function independently
Problem solver with the ability to translate plans in actions
Bachelor’s/University degree or equivalent experience